Terms & Conditions
These terms govern your use of Solveta Digitals services. Please read them carefully as they establish the legal framework for our relationship with you.
Welcome to Solveta Digitals
These Terms and Conditions ("Terms") govern your access to and use of the services provided by Solveta Digitals Limited, a company incorporated under the laws of Nigeria, including our ContriCircle application and any future products or services.
These Terms constitute a binding legal agreement between you ("User" or "you") and Solveta Digitals Limited ("Company," "we," "our," or "us"). By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
We are committed to providing innovative financial technology solutions while maintaining the highest standards of security, compliance, and customer service in accordance with Nigerian regulations and international best practices.
Acceptance of Terms
Agreement to Terms
- By accessing or using Solveta Digitals services, you agree to be bound by these Terms and Conditions
- These terms constitute a legally binding agreement between you and Solveta Digitals Limited
- If you do not agree to these terms, you must not use our services
- You must be at least 18 years old to use our services
Updates to Terms
- We may update these terms from time to time without prior notice
- Continued use of our services after changes constitutes acceptance
- Material changes will be communicated through our app or email
- You are responsible for reviewing these terms regularly
Description of Services
ContriCircle App
- Digital savings and contribution platform (Esusu/Ajo)
- Group savings management and automated contributions
- Secure payment processing and fund disbursement
- Financial tracking and goal-setting tools
Future Products
- Additional financial technology products and services
- Digital banking and payment solutions
- Investment and wealth management platforms
- Business tools and enterprise solutions
Service Availability
- Services are available 24/7, subject to scheduled maintenance
- We do not guarantee uninterrupted service availability
- Features may be added, modified, or discontinued at our discretion
- Service availability may vary by geographic location
User Responsibilities and Obligations
Account Requirements
- Provide accurate, complete, and current information
- Maintain the confidentiality of your account credentials
- Notify us immediately of any unauthorized access
- Use a valid email address and phone number for verification
Prohibited Activities
- Using the service for illegal or fraudulent purposes
- Attempting to gain unauthorized access to our systems
- Sharing account credentials with third parties
- Engaging in money laundering or terrorist financing
- Violating applicable laws or regulations
Compliance
- Comply with all applicable Nigerian and international laws
- Provide required documentation for identity verification
- Report suspicious activities or security breaches
- Cooperate with regulatory investigations when required
Financial Terms and Conditions
Fees and Charges
- Service fees are clearly disclosed before transactions
- Fees may be deducted from your contributions or charged separately
- Third-party fees (banking, network) may apply
- Fee schedules are subject to change with prior notice
Payments and Contributions
- All contributions are final and non-refundable once processed
- Payment failures may result in penalties or service suspension
- Minimum and maximum contribution limits apply
- Contribution schedules are binding once established
Fund Security
- Funds are held in regulated financial institutions
- We do not guarantee investment returns or capital protection
- Insurance may be available for certain types of accounts
- Funds are subject to applicable banking regulations
Privacy and Data Security
Data Protection
- Your personal information is protected according to our Privacy Policy
- We implement industry-standard security measures
- Data is encrypted in transit and at rest
- Access to your information is strictly controlled
Information Sharing
- We may share information with service providers and partners
- Regulatory bodies may require disclosure of certain information
- Court orders or legal processes may compel information sharing
- You consent to necessary information sharing for service provision
Limitation of Liability
Service Limitations
- Services are provided 'as is' without warranties of any kind
- We do not guarantee continuous, error-free operation
- Technical issues may temporarily affect service availability
- Third-party service failures are beyond our control
Liability Limits
- Our liability is limited to the amount of fees you have paid
- We are not liable for indirect, incidental, or consequential damages
- Force majeure events release us from performance obligations
- You acknowledge the inherent risks in financial services
Account Termination
Termination by User
- You may close your account at any time with proper notice
- Outstanding obligations must be fulfilled before closure
- Some information may be retained for legal compliance
- Termination does not affect completed transactions
Termination by Solveta
- We may suspend or terminate accounts for terms violations
- Fraudulent or illegal activities result in immediate termination
- We will provide reasonable notice before termination when possible
- Funds will be returned according to applicable procedures
Dispute Resolution
Complaint Process
- Contact our customer support team first to resolve issues
- Formal complaints can be submitted through our dispute process
- We aim to resolve complaints within 30 business days
- Escalation procedures are available for unresolved issues
Legal Jurisdiction
- These terms are governed by Nigerian law
- Disputes will be resolved in Nigerian courts
- Alternative dispute resolution may be available
- Class action lawsuits are prohibited
Intellectual Property
Our Rights
- All content, trademarks, and intellectual property belong to Solveta Digitals
- You may not copy, modify, or distribute our proprietary materials
- Third-party licenses and trademarks are acknowledged
- Unauthorized use may result in legal action
Your Content
- You retain ownership of content you provide to us
- You grant us license to use your content for service provision
- You are responsible for ensuring you have rights to shared content
- We may remove content that violates our policies
Important Notice
Regulatory Compliance: Solveta Digitals operates in compliance with the Central Bank of Nigeria (CBN) guidelines and other applicable financial regulations. We are committed to maintaining the highest standards of financial service delivery.
Risk Disclosure: All financial services carry inherent risks. Past performance does not guarantee future results. Please ensure you understand the risks before using our services.
Customer Protection: Your funds are protected according to applicable deposit insurance schemes and regulatory requirements. However, you should only invest what you can afford to lose.
Need Legal Assistance?
If you have questions about these Terms and Conditions or need legal clarification, our legal team is here to help.
Legal Team
legal@solvetadigitals.com
Legal Hotline
+234 (0) 901 234 5679
Compliance
compliance@solvetadigitals.com
Company Registration: Solveta Digitals Limited (RC: 1234567)
Registered Address: 123 Innovation Hub, Victoria Island, Lagos, Nigeria