Privacy Policy
Your privacy is important to us. This policy explains how Solveta Digitals collects, uses, and protects your personal information across all our services.
Introduction
Solveta Digitals Limited ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy describes how we collect, use, share, and protect information when you use our services, including the ContriCircle app and any future products.
This policy applies to all users of our services in Nigeria and internationally. By using our services, you agree to the collection and use of information in accordance with this policy.
We are committed to complying with the Nigeria Data Protection Regulation (NDPR) and other applicable privacy laws to ensure your personal information is handled responsibly.
Information We Collect
Personal Information
- Name, email address, phone number, and contact details
- Government-issued identification for verification purposes
- Bank account information and payment details for ContriCircle
- Profile photos and other information you choose to provide
Financial Information
- Transaction history and payment patterns
- Savings goals and contribution amounts
- Credit and debit card information (securely processed)
- Bank verification details for account linking
Technical Information
- Device information, IP address, and browser type
- Usage data and app interaction patterns
- Location data (with your permission)
- Cookies and similar tracking technologies
How We Use Your Information
Service Provision
- Process your ContriCircle contributions and withdrawals
- Verify your identity and prevent fraud
- Provide customer support and respond to inquiries
- Send important service-related notifications
Improvement and Development
- Analyze usage patterns to improve our services
- Develop new features and products
- Conduct research and analytics
- Personalize your experience with our products
Legal and Security
- Comply with applicable laws and regulations
- Detect and prevent fraudulent activities
- Enforce our terms of service
- Protect the rights and safety of our users
Information Sharing and Disclosure
Service Providers
- Payment processors for secure transaction handling
- Banking partners for account verification and transfers
- Cloud storage providers for secure data hosting
- Customer support and communication platforms
Legal Requirements
- When required by law or legal process
- To protect our rights, property, or safety
- To prevent fraud or other illegal activities
- With your explicit consent
Business Transfers
- In connection with mergers, acquisitions, or asset sales
- During corporate restructuring or similar transactions
- Always with appropriate data protection measures
Data Security and Protection
Security Measures
- End-to-end encryption for sensitive financial data
- Secure servers with advanced firewalls and monitoring
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
Access Controls
- Strict employee access controls and training
- Regular review of data access permissions
- Secure development practices and code reviews
- Third-party security certifications and compliance
Your Privacy Rights
Access and Control
- Access and download your personal information
- Correct or update inaccurate information
- Delete your account and associated data
- Restrict or object to certain data processing
Communication Preferences
- Opt out of marketing communications
- Choose notification preferences
- Control cookie and tracking settings
- Manage data sharing preferences
Data Retention
Retention Periods
- Account information: Retained while your account is active
- Transaction records: 7 years for legal and regulatory compliance
- Communication records: 3 years for customer service purposes
- Technical logs: 1 year for security and system optimization
International Data Transfers
Cross-Border Processing
- Data may be processed in countries outside Nigeria
- Appropriate safeguards are implemented for international transfers
- We comply with applicable data protection laws
- Your data rights remain protected regardless of location
Cookies and Tracking
Cookie Usage
- Essential cookies for basic website functionality
- Analytics cookies to understand user behavior
- Marketing cookies for personalized experiences
- You can manage cookie preferences in your browser
Questions About Your Privacy?
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us.
Email Us
privacy@solvetadigitals.com
Call Us
+234 (0) 901 234 5678
Data Protection Officer: For specific privacy-related inquiries, you can contact our Data Protection Officer at dpo@solvetadigitals.com